Return PolicyUpdated 18 days ago
Return Policy
We want you to love your ViCera products! If something isn’t working for you, we’ve got you covered.
Our 30-Day Satisfaction Guarantee
We offer a 30-day satisfaction guarantee on all purchases. If you’re not happy with your product for any reason, you can return it within 30 days of delivery for a full refund - even if the product has been opened.
What’s Eligible for a Return?
- Products purchased within the last 30 days are eligible.
- Both opened and unopened products can be returned.
- Items must be returned using our returns portal (details in our “How to Start a Return” article).
What’s Not Eligible?
- Products returned after the 30-day window has closed.
Ready to Start a Return?
Visit our returns portal to get started. For step-by-step instructions, check out our How to Start a Return article.