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Returns
Return Policy
We want you to love your ViCera products! If something isn’t working for you, we’ve got you covered. We offer a 30-day satisfaction guarantee on all purchases. If you’re not happy with your product for any reason, you can return it within 30 days of
How to Start a Return
Ready to send something back? We use Loop Returns to make the process as smooth as possible. Here’s exactly how to do it. Your order number is in the confirmation email you received when you placed your order. If you can’t find it, contact us with th
How Refunds Work
Wondering when you’ll get your money back after a return? Here’s what to expect. Once your return has started tracking back to our facility, we’ll process your refund. Here’s the typical timeline:. You’ll receive an email confirmation when your refun