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Subscription Management

How to Skip a Subscription Shipment

How to Skip a Subscription Shipment. Not ready for your next delivery? No problem! You can skip your upcoming shipment directly from your account. If you’re having trouble skipping a shipment or something doesn’t look right in your account, contact u

How to Pause Your Subscription

How to Pause Your Subscription. Need a longer break from deliveries? You can pause your subscription so no shipments go out until you’re ready to restart. When you’re ready to start getting deliveries again:. If you’re having trouble pausing or react

How to Reschedule a Subscription Shipment

Need your next order a little sooner or a little later? You can adjust the date of your upcoming shipment from your account. If you’re having trouble rescheduling or the date options don’t look right, contact us and we’ll help you out.

How to Change Your Subscription Frequency

Getting products more often (or less often) than you’d like? You can update how frequently your subscription ships from your account. If you don’t see the frequency option or need help choosing the right schedule, contact us and we’ll get it updated

How to Cancel Your Subscription

We’ll be sad to see you go, but canceling is easy and you can do it directly from your account. If you subscribe to multiple products but only want to cancel one, you can remove individual items from your subscription without affecting your other pro

Subscription Pricing & Charges

Your subscription price is locked in at the rate shown when you signed up. If there are ever any changes to pricing, we’ll always let you know in advance via email. If you see a charge you weren’t expecting, here are a few things to check:. If someth

Subscription Renewal Reminders

You’ll receive an email reminder before each subscription shipment processes, so you always have a heads up and time to make changes if needed. If you’d like to make changes before your next shipment goes out:. Make sure to make any changes before th